The foks in intelligent-storage-land are starting to realize just how much they don’t know how to do on their own, I think:

Somebody: Will we need a CD with this product?
Me: I’d think so, given the six megs of support software you’ll need.
Somebody: What support software?
Me: The drivers.
Somebody: Where are those?
Me: Good question.

Names changed to protect the inert, of course.